Business Analytics Manager Permanent

Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.

Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020

Key Responsibilities:

1. Responsible for team’s delivery of high quality, strategic, data-driven analysis and relevant management reports that guide business decisions and drive revenue and market share.
2. Influence key business stakeholders to take action to drive revenue and market share drawing on the insights and analysis delivered by the team
3. Responsible for optimizing team’s efficiency in delivering “BAU” and developing new and enhanced analytical capabilities including with new tools (E.g. Prepaid BCC migration, advanced customer insights)
4. Responsible for team’s delivery of high-quality & accurate market sizing and budget models for key products to guide business in target setting during Annual Operating Plan
5. Drive engagement with Business units (including Finance) to identify key business issues and opportunities to improve revenue

Pre-requisites:

• Bachelor or Master Degree preferably in Engineering, Computer Science, Statistics, Economics, Mathematics
• Related quantitative field with min. 3 years of relevant work experience in business analysis fields
• Experience writing SQL queries and pulling data from enterprise data warehouse
• Well versed in excel modeling and experrience with Big Data
• Strong spreadsheet skills with experience creating financial dashboards or models
• Experience with visualisation tools
• Highly logical & systematic mindset
• Team player yet independent & fast learner

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.