Business Analytics Manager Permanent

Company description:

Singapore Telecommunications Ltd

Job description:

Responsibilities:

• Manages a team of business analysts executives that use business data and statistical methods to provide insight into business performance
• Implements analytical approaches and methodologies and assists in the interpretation of results
• Design, prepare and distribute timely and accurate reporting on Online & Telesales and Direct Carrier Billing teams
• Business Analyst prepare weekly report & analysis on sales drivers. Provided business with continuous visibility on sales momentum, proactively look out for opportunities & recommend actions that drive incremental sales or bridge gaps.
• Provide sales forecast to help business in operation planning with capacity/inventory recommendations during key launches. Provide performance and trends, analysis, performance, scorecards, etc. to assist Online & Telesales team in strategic planning
• Utilize quantitative analysis techniques to evaluate promo/campaigns, recommend opportunities or process alternatives where appropriate.
• Compute and recommend sales targets for Telesales team based sales run rate & team potential.
• Support Project Manager in formulating business case value and tracking of project deliverables/value
• Collect and analyze external market data to provide benchmarks for comparison purposes

Requirements:

• Bachelor’s Degree in business or equivalent experience
• Some relevant experience in digital analytics and ecommerce portal
• Good knowledge of Office software, specifically Excel, Word, PowerPoint & Google Analytics
• Some experience of working with data and the ability to present your analysis findings in a clear and concise way
• Excellent analytical and numerical skills
• Ability to manage your own workload and projects as appropriate
• Excellent PC skills with emphasis on MS Excel, Word and PowerPoint
• Proficient in use of Power BI for report automation
• Excellent analytical and problem solving skills, combined with good business judgment and ability to communicate
• Sense of initiative and leadership
• The ability to manage multiple tasks/projects and deadlines simultaneously