Understanding and learn to manage query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk New business enablement and solutions, partner to deliver strategic FM initiatives: Drive Operational readiness Local management of: Hubs: Drive global alignment and consistency, Follow The Sun support Local Market: standardize where applicable, tailored processes/controls Own regional MIS: monthly risk reporting, develop cost-per-trade Challenge vendor costs / services across the lifecycle Operations representation for external/internal and regulator scheduled audits: Ensure Audit points are addressed within time lines Drive continuous improvement and innovate: Partner with Technology to deliver transformation Work with FO to identify booking model improvements and drive efficiency Be up to date and ensure compliance with regulatory requirements Adherence to Ops Risk Framework standards of implementation and process management. Required Skills: