As a leader in treasury operations, DBS extends a broad range of capabilities in foreign exchange and derivatives, money market and securities trading, to corporations and financial institutions. DBS trades in a comprehensive product range, including foreign exchange, as well as interest rates and derivatives.
Treasury & Markets (T&M) provides total solutions to serve DBS clients’ hedging and investment needs with a regional emphasis. We have a strong record in providing innovative wealth management solutions to our individual investors. We are a leader in SGD and regional products with an excellent, customer-driven research capability and with cutting-edge risk management technology and systems.
Managing Client Communications: Handle clients’ enquiries via different channels, including emails and phone call.
Client Desk & System Support: Provide support on futures trading systems, trading limits, post trade services, account queries
Onboarding & Platform Management: Support sales on onboarding, platform and clearing set up
Risk Monitoring/Regulatory: Client risk monitoring & trade capture related matters & proactive identification of gaps and areas of improvements including familiarity with regulatory and internal risk policy guidelines
Projects & Initiatives: Drive internal as well as customer process improvements and automation
Process and Workflows: Design and implement user/process requirements, including UAT/change coordination
Liaison with exchanges, brokers, vendors and customer on platform and clearing matters
Good understanding of futures product and clearing processes
Good understanding of front-end technology platforms. CQG, FIS UBIX would be a plus
Client experience preferred, with experience in solving client issues
A problem solver but also strategic in putting together initiatives to transform people, processes and systems
Potential supervisory role so good communication skills and enjoys working with people.
Good knowledge in Microsoft Office, especially Microsoft Excel
Work occasionally on public holidays and outside usual office hours
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.