Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
About the role
This role serves as the bridge between Customer Centre and CBG business & support units, in supporting, enabling and delivering CBG-led customer journeys and experiences, while balancing the responsibility of ensuring Customer Centre’s operational readiness in providing customer service support for these journeys/experiences.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.