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Management of audit and regulatory inquiries. Works with team and stakeholders to deliver relevant requirements within stipulated timelines, reviewing output from Enablement Specialists to ensure adherence to audit and regulatory engagement, data quality, and reporting standards and best practices
Ensure, lead, and monitor both strict adherence to regulatory requirements, and efficient preparation of audit reviews
Works with second line functions (e.g. Financial Crime Compliance Assurance teams) to manage second line reviews, queries, and escalations
Manage in country or other remediation as required to ensure gaps in capability, process or data/docs are brought up to a best in class standard over time
Manages all Department Operating Instructions used by IMO in-country, ensuring that DOIs and any relevant operating guidelines and guides utilized by in-country teams are in line with the latest approved versions and standards
Ensures all Service Level Agreements (SLAs) are properly maintained and documented; coordinates any changes in SLAs and ongoing Service Review Meetings (SRMs)
Works with relevant teams to ensure that relevant country regulatory nuances (e.g. due to changes in regulations and central bank memoranda) are appropriately incorporated into the processes and procedures of IMO. Engages with relevant group, regional, and country stakeholders to ensure these changes are documented as country deviations, where required, against global operating standards.
Preparation and review of ASTAR (Account Subject to Additional Review) report and Credit Issues Committee (CIC) pack
Check and process lodgement / withdrawal in Collateral Management System (CMS)
Collaborate with members of the team and plan individual training to be completed over the P3 cycle, to achieve required competencies
Enable team to function optimally, providing guidance and coaching to members. Drive and encourage cross-training and mentorship, facilitating interchange of best practices amongst team members and across teams
Manage and control overall attrition at acceptable level. Attrition of top performers to be managed. Minimize key man risks within team.
Develop succession plan for self and for all critical resources in the team
Creation & maintenance of a compliance culture, undertake compliance monitoring through the Operational Risk Framework, pro-actively advise Country Compliance on compliance issues
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
Ensure all activities are done in line with the laid down Departmental Operating Instructions (DOI) / Roles & Responsibilities and other procedures that are rolled out from time to time. Report any deviation (if any) to appropriate authorities and obtain proper dispensations
Ensure all internal policies and procedures are implemented with the group policies, local legal and regularity guidelines
4+ years of Banking experience
Ability / experience managing individuals / teams
Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver robust control and risk management outcomes
Ability to make risk-based decisions, balancing client needs with risk and governance considerations
Sound knowledge of local regulations (CDD, credit and lending, risk management), guiding rules and regulations of relevant authority, and audit functions
Knowledge and experience in relevant risk, control and governance functions
Knowledge and experience in relevant processes managed by the Integrated Middle Office
Excellent communication and public relationship skills
Excellent at analytical skills and problem solving skills
Knowledge on Credit Risk Management and Credit Risk Related Regulations (preferred)