About the Role
SWIFT Asia Pacific is looking for an ambitious individual for an Associate Consultant to uplift the customer experience of our community in ASEAN. The new team member will develop SWIFT product expertise in Alliance Access (SAA), Alliance Cloud and Alliance Messaging Hub (AMH), and leverage this knowledge to engage customers from multiple perspectives, including performing technical implementations, offering advisory services, as well as delivering service management to AMH customers in the region. In order to deliver preventive, proactive and reactive services to the highest standards, collaboration is required with account managers, experts within support and product teams, Operations and Command Centre, professional services partners, as well as other teams both at regional and global level. The role allows high growth possibilities to evolve into further roles within SWIFT at Singapore or other offices.
What to expect
What will make you successful?
Professional skills & competencies
Technical skills & knowledge
Takes Accountability for Delivering Results
Demonstrates Operational Excellence
Business Understanding and Commercial Sense
Builds and reinforces customer relationships
Leads with a team focus
SWIFT is world’s leading provider of secure financial messaging services. Our messaging platform, products and services connect more than 11,000 institutions. We enable our global community of users to communicate securely, exchanging standardised financial messages in a reliable way, thereby facilitating global and local financial flows, and supporting trade and commerce all around the world.
“We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of background, gender, disability, sexual orientation or culture.”