Analyst, Security Operations Center Analyst, Technology & Operations Permanent

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Role
Reporting to the Team Lead of the Security Operations Center, the candidate will be responsible for monitoring and responding to any potential security related risk targeting the Group. It is essential for the candidate to have the background and knowledge to discuss incident response activities internally and support security incident investigations.

Responsibilities

• Monitor developing cybersecurity events around the world, and escalate to L2 team if relevant events are observed
• Performs monitoring, risk assessment and analysis on security tools such as Anomaly Detection systems, Firewalls, Antivirus systems, Proxy devices
• Follow pre-defined actions to handle security alerts including escalating to L2 team and other support groups
• Execute daily ad-hoc tasks or lead small projects as needed
• Participate in daily and ad-hoc documentation related tasks
• Create and maintain operational reports for Key Performance Indicators and weekly and Monthly Metrics
• Perform assessment phase of Vulnerability & Threat Management process
• Receive threat intelligence from feeds the Group subscribed to and update to Threat Intel knowledge base
• Be ready to support any security incident response investigation in the Group regardless of location and environment
• Work closely with Team Lead to review, provide feedback and take actions to improve the methodology use in the Security Operations
• Responsible to ensure all tickets logged are closed correctly and timely
• Ensure timely submission of routine reports on threats, vulnerabilities and incidents handled by the Security Operations Center
• Keep the Security Operations Center runbooks and procedures updated

Requirements

• 3+ years working in security operations, preferably with incident management experience
• Experience in the Banking industry will be an advantage
• Familiar with security products and network devices
• Extensive technical experience with network security practices including Intranet, Extranet and Internet access
• Technical experience with UNIX, AIX, Linux, Windows
• Knowledge of TCP/IP, DNS, web, wireless security architectures, technologies from Symantec, Mcafee, Cisco, Checkpoint, Netscreen
• Knowledge of encryption and authentication methods such as 2FA, DES, Digital Certificates, SSL, IPSec and development of DMZ’s
• Knowledge of intrusion detection (deep TCP/IP knowledge, and cybersecurity), various operating systems (Windows/UNIX), and web technologies (especially internet security)
• Able to read and understand packet level data, handle Network/Host Security products (NIDS/NIPS, firewalls, HIPS, AV, scanners, etc.) and understand security events from these tools
• Able to perform vulnerability assessment and manage such tools/processes, as well as application penetration testing or forensic analysis fields
• Certifications from EC-Council, GIAC, (ISC)² are preferred [CISSP, C|EH, GCIA, CCNA].
• People Skills:
  – Be performance oriented; always try to excel past achievements
  – Able to work under pressure during critical situations
  – Able to work in a collaborative manner with peers
• Communication Skills:
  – Can communicate effectively with peers in discussions/meet
• Diploma in Technology

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.